Would you like to further your own or your employees’ training in technical customer service? A vocational examination and an advanced vocational examination offer the opportunity to deepen your knowledge and demonstrate it with a federal certification. tecnoswiss members now receive a 5% discount on the cost of preparatory courses for these two exams. You can find more information here:
Technical Customer Service Specialist (Swissmem Academy)
Head of Technical Customer Service (Fachschule für Technischen Kundendienst)